Help Centre

Everything you need to get the most out of HiveLog. Can't find what you're looking for? Contact us.

Getting Started

Managing Apiaries

Set up your bee yards, add locations, and organize your hives by site.

Logging Inspections

Record what you see during inspections with our structured forms.

Queen Management

Track queen age, marking, performance, and requeening history.

Treatment Records

Log Varroa treatments, medications, and track withdrawal periods.

Harvest Tracking

Record honey harvests, yields, and batch numbers for traceability.

Exporting Data

Download your records for backup, sharing, or analysis.

Frequently Asked Questions

How do I add my first hive?

First, create an apiary (your bee yard location), then click 'Add Hive' within that apiary. You can add details like hive type, queen information, and installation date.

What's the difference between Free and Premium?

Free accounts can manage up to 2 hives with basic features. Premium gives you unlimited hives, treatment tracking, harvest records, data export, and priority support.

How do I log an inspection?

Go to any hive and click 'Log Inspection'. Fill in what you observed - queen seen, brood pattern, temperament, etc. You can also add notes for anything specific.

Can I track treatments for Varroa?

Yes! Premium users can log treatments with type, dosage, application date, and withdrawal period. HiveLog will remind you when treatments are due to end.

How do I export my data?

Go to Settings > Export Data. You can download all your records as a CSV file. This is a Premium feature.

Can I use HiveLog on my phone?

Absolutely! HiveLog is mobile-friendly and works great on phones and tablets. Perfect for logging inspections right at the apiary.

How do I cancel my subscription?

Go to Settings > Subscription and click 'Manage Subscription'. You can cancel anytime - you'll keep Premium access until the end of your billing period.

Is my data backed up?

Yes, we perform regular backups of all data. However, we recommend periodically exporting your own data as an additional safeguard.

Is there a mobile app?

Native iOS and Android apps are coming soon! In the meantime, HiveLog works great on mobile browsers and you can install it as a web app — just tap 'Add to Home Screen' in your browser for quick access.

Account & Billing

Account Settings

Update your profile, change password, manage preferences, and delete your account.

Go to Settings
Subscription & Billing

Manage your subscription, update payment method, view invoices, and cancel.

Manage Subscription

Still Need Help?

Can't find the answer you're looking for? Our team is happy to help. You can also ask questions on our community forum.